Shipping policy

At Urbanox, we aim to process and dispatch all confirmed orders as quickly as possible. Orders are usually processed within 1–3 business days after successful confirmation. Estimated delivery time may vary based on your location, courier availability, weather conditions, or unforeseen circumstances. Most orders are delivered within 5–10 business days. Shipping charges, if applicable, will be displayed at checkout before payment. Once your order is shipped, tracking details will be shared when available. Delays caused by courier partners, public holidays, or incorrect shipping information provided by the customer may affect delivery timelines. Customers are requested to provide complete and accurate address details to avoid failed deliveries. Urbanox is not responsible for delays beyond our direct control, but we will always try to assist in resolving shipping-related concerns.